Shipping Policy
Caná Wine Shop ships wine directly to you. We are happy to assist you with shipping our items as gifts, complete with a personalized note to the lucky recipient.
We ship only to the United States, where state law allows us.
Manage your order delivery
Need to change your shipping address? Want to put a delivery on hold, or request a specific delivery time? Use UPS My Choice, an easy, no-cost option offered by our shipping partner. It’s the most efficient way to manage delivery of your UPS shipments. Learn how here.
Shipping to multiple addresses
Unfortunately, you cannot split one order to go to multiple addresses. Each address requires a unique order be placed.
Extreme temperatures
Caná Wine Shop may hold a wine shipment during extremely hot weather or climate phenomenons like hurricanes to protect the quality of items purchased. These occurrences are most likely during summer months. When we temporarily hold your shipment, we’ll notify you by email. We’ll also post a message on canawineshop.com so shoppers know new orders may be delayed.
Receiving a shipment
Upon delivery, our delivery partners will ask to see the receiver’s ID to ensure he or she is 21 or older. The receiver will also be required to sign for the order. If you are unable to be home, we will make two additional attempts to deliver your order, and then it will be held at the shipper’s distribution center. If you have questions about the status of your order or need to have it rerouted, please contact us at canawineshop@gourmet58.com.
Shipping options and rates
Our goal is to process and ship orders for Miami Dade county the same business day when received before 3 p.m. local time. Shipping orders placed after 3 p.m. local time will ship the following business day; those placed after 3 p.m. on Friday will ship the following Monday, regardless of delivery method.
All other deliveries for the state of Florida are subject to our partner UPS.
The shipping rate will be based on the weight of the contents and the service selected for shipment. The rate for each selection will be reflected in your shopping cart and will update as items in the cart are added or removed.